The best crm for logistics industry and transportation businesses

 

MEJ CRM AI logistics

Are you in pursuit of the best crm for logistics industry   and transportation companies? This article discusses all you need to know in order to get down to it.

Running a logistics and transport company involves more than just warehousing and shipping boxes. You have to work on order processing at the same time, get new clients, and maintain old, but strong, intimate relationships with your current ones.

Use effective CRM software that easily fits into your needs and helps your vision regarding being able to do the logistics of transportation daily.

But within an ocean of tools, how to choose the best CRM for logistics and transport?

Hence, we have brought you a collective list of the very best logistics sales tools, to ramp up your profit in no time.

## Why You Need a Logistics CRM Software for Logistics and Transportation Companies

It is quite common that most of these companies face inconsistent leads and poor sales forecasting, a lack of differentiation.  To counter these roadblocks, there needs to be absolute transparency among the stakeholders, sales team, and the supply chain.

It's a nightmare now, leave alone at the time you are planning to scale. So, to get ahead of this curve already, wouldn't you require tools to build a sales funnel while you figured out the routes, dispatched orders, and tracked transport? Here is how sales CRM for logistics and transportation companies can benefit your business:

Facilitate communication across teams within all departments.

Improve task delegations and view the project status in real-time.

• Onboarding is streamlined and consistent when dealing with long-term customers.

• It integrates with the tools you already use and trust to maximize ROI.

• Automated repeating works like purchase reordering, payment confirmations, and shipment tracking links so that you help your customers—all in one place.

• One place for all of your data to be to get an overview and shipping schedules.

• Segments priority shipments and Notifies your team when plans have unexpectedly changed.

Now, let's compare some of the top logistics and transportation CRMs:

 1. Mej  CRM AI: Best CRM for Sales-Focused Logistics Companies

Mej crm ai  offers a customer-focused sales platform that no other logistics and transportation CRM solution can.

As one of the leading crm for logistics industry  for transportation, it ensures that your teams are aligned, having details about the client that are necessary to track deal progress. It explores patterns, qualifies leads, and keeps up the level of customer service like no other in terms of freight management.

**Features**:

- Stages of deals are based on industry specifics

- Open-source APIs to fast-set integrations

- Repeated order automatization and storing payment details, tracking cargo, etc.

- Drip email campaigns management and analytics

- Map and record the bid progression

- Accurate sales forecasting

**Pros:**

 

- Easy onboard: Up and fully running in 48 hours

- User-friendly: The novice, as well as the pro, will find it easy to use

- Heavy automation for enhanced sales management.

- It fully integrates with all the top platforms—including the Google apps, Outlook, Zapier, Mailchimp, and much more of the popular logistics sales tools.

- Manages communication in both small and large teams.

- Keeps track of historical data to understand why the lost bids got lost.

Best-in-class support for customers.

**Reviews:**

4.4/5 star rating on G2, across 913 reviews

4.4/5-star rating on Capterra, across 617 reviews

9.9/10 score on TrustRadius, across 15 reviews and ratings

4.1 star rating on Gartner, across 41 reviews

### 2. BlueYonder: Best Logistics CRM

The best CRM software in logistics and transportation is BlueYonder. This is a ready-made customer relationship management platform oriented to provide its clients with first-class experiences in the logistics department. It provides seamless inventory unification with the management of orders to get timely and accurate deliveries right at the click of a button.

BlueYonder delivers end-to-end visibility for making business decisions and actions at scale with exceptional customer service.

 **Features:**

It offers transportation management, warehouse management, and order management. The software detects underused loads and resources. The trends of historical data are analyzed on an ongoing basis, which identifies risks and new opportunities. It connects small and large organizations around your entire supply chain digitally. The software provides effective modeling. The software also quantifies the amount of savings on transportation and effectively prioritizes your implementation roll-out.

**Pros:**

It is very user-friendly.

Has superior flexibility.

Customized CRM software for this market with distinctive business requirements.

Low barrier to entry for advanced configuration

Exhaustive integrations to integrate software with any existing system

Helpful for your carbon management with its effective modeling.

**Cons:**

Issues with bugs

Less support provided in the tool for labor planning and cost management

**Reviews:**

4.1-star rating on G2 with 17 reviews

4.6-star rating on Capterra with 10 reviews

9.0/10 ratings and reviews on TrustRadius with 14

4.1-star rating on Gartner with a total of 155 ratings

Pricing:

Price is available upon request.

### 3. Tailwind TMS: Best Transportation CRM for Small and Mid-Sized Trucking Companies

Do you want to scale your nascent trucking company into a full-blown business? Tailwind TMS might just be your ticket to the very best over-the-road transportation management system.

This logistics CRM is oriented at the needs of motor carries, freight brokers, and companies doing both. It automatically enters the data and centralizes all your paperwork, then instantly creates an invoice to dispatch to the customers. It is in demand among softwares because of consideration and precision in handling every challenge associated with daily transactions in the trucking company.

• Accounts Receivable and Payable Management.

- GPS-confirmed shipment, event, and equipment maintenance tracking

- High-level integration

- Carrier and customer self-service portals

- Text messaging, task, and alert notification system

- Locations and route management

**Pros:**

- GPS-confirmed shipment will very much play a role in delivering freight at the right time.

- It's a very adoptable API since it enables one to create an API within the existing systems very efficiently.

- A user-enriching solution with the self-service portals.

Route management enables you to manage the hazards correctly while exploring the best possible achievable routes for your shipments.

** Cons: **

- Very bad history of transactions.

* Cannot bear heavy transactions but can easily be a hand in small and medium-scale businesses.

** Ratings *** 

The G2 appears with a 5.0-star rating and the Capterra with 4.3 stars.

** Pricing ***

 

TMS Pro: $ 99 per user a month.

TMS Enterprise: $ 149 per user per month

TMS Unlimited: $ 199 per user per month

4. LogiNext Mile: Transportation CRM for Route

If you ever find it hard to figure out how to schedule multiple orders and find out the best route for your cargo, then LogiNext Mile is the best sales pipeline CRM.

The software is designed to optimize and automate shipment planning, scheduling, pick-up, and routing to bring about end-to-end efficiency in delivery operations.

 Features:

 Easy-to-use interface

 Automation of routines and scheduling

 Dashboard-informed logistics

 Examination of resource capacity for proper optimization

 Timely alerts and notification

 Pros:

 Gives deep historical analytics and areas of improvement.

 Predicts forecasting of the estimated time of delivery even before the order is placed.

Centralized data, now a babe to compare trends visually

**Cons:**

RTO, middle mile features underwhelming

Needs UX improvements

**Reviews:**

4.6-star ratings on G2, 21 reviews

4.3-star ratings on Capterra, 75 reviews

4.1-star ratings on Gartner, 32 ratings

**Pricing:**

Custom quotes upon request

Sage CRM gives the best logistics sales tool stacks, all the way up to warehouse management. It also grants the capacity to use tailored CRM software that is provided with modules for sales, marketing, and customer service. You will enjoy holistic features that will revolutionize every operation within your supply chain.

 **Features:**

• Time and expense tracking

• Custom dashboard.

Pinpoints Marketing Opportunities

Analyzes specific customer information and creates focused, personalized e-mail campaigns

Calculating Lead to Opportunity Ratio

360° view of the customer lifecycle.

**Pros:**

Calculates the exact lead to opportunity ratio and makes a sale process simplified.

It creates relevant cross-selling and upselling opportunities.

Helpful team collaboration

The navigation is comparatively complex.

 

**Cons:**

User Interface: Outdated

 Integrations with third-party tools are very few.

**Reviews:**

3.7 star ratings on G2  (113 reviews).

- Capterra: Rated 3.5/5 stars; 65 reviews

- TrustRadius: Rated 8.4/10; 74 reviews and ratings

- Gartner: Rated 4.3 stars; 130 ratings and reviews.

**Pricing:**

- Sage CRM – $ 45 per user per month.